Our Warranty

This is a copy of portions of the back of our Service Orders.  I have omitted the statements regarding picture tubes as they are generally irrelevant.  As with many companies, we may extend additional service or courtesies on a case by case basis.

Service Warranty

After repairs are completed in the home or after delivery of the repaired set from the shop, turn on the set to see if is operating to your satisfaction.  If additional service is required after the technician has left the home, and he must be "recalled", an additional charge based on "in the home time" will be made.  This is not a service call, but a time charge that would have appeared on the original billing had the service man worked longer on the original call or shop repair.  This recall price is granted for 5 days following repair of equipment.  After 5 days any other service required is considered a new service call, and you are charged for the service call.

Parts Warranty

Parts used in the repair of your equipment are equal to or superior to the original parts used in your equipment.  These parts carry a normal 90 day warranty except picture tubes which normally carry a 1 year warranty.  If parts replaced fail during the warranty period, they will be replaced without charge for the parts.  Customer will pay for labor and handling costs incurred to replace such parts. Only parts listed on this invoice are covered by the warranty.  If other parts break down due to use or age or for any other reason beyond our control they will be replaced and the regular price for material and labor rates will be charged.

Intermittent Condition Warranty

There is absolutely no labor warranty on any electronic instrument with an intermittent problem.  Since the problem is not apparent it cannot be traced.  The only time such a problem can be traced is when the problem actually exists.
A storage fee may be charged if your repaired merchandise is not claimed within a reasonable length of time.